The team was not only very responsive, but they anticipated problems, explained what they were doing and why, and taught me how I could help... I was nothing less than astounded at how the team handled the balance between compassion and realism. Delivering hard truths compassionately is difficult; I may have not liked what they told me at times, but I never doubted the accuracy or felt that we were being treated without the utmost compassion... The volunteers were extraordinary. They not only handled any questions or requests I made with dispatch, but they anticipated my needs and volunteered very useful suggestions to things I had not thought about.

~Lawrence, husband of patient KGC